Is your business looking for a reliable IT partner to manage their IT setup and day to day IT issues?
TecSupport is a locally-owned IT services company that provides IT support and maintenance for business of all sizes.
TecSupport’s focus is to provide a high level of customer service with a fast, reliable, effective and professional service that is delivered by a skilled team of engineers and managed via a Helpdesk service centre.
TecSupport’s Sales Manager Cathal Clancy says: “Our customers view us as their own internal IT department. The TecSupport helpdesk service centre has a personal touch in that all logged issues are monitored by a helpdesk manager so that our customers’ issues are prioritised and actioned.
“Our engineers will then respond either remotely or onsite and the customer can track the status via their login to our Helpdesk service centre. As well as that, we implement a program of scheduled preventative maintenance for our customer’s IT setups which leads to a reduction in unplanned outages and downtime which can prove very costly for a business.