Exam helpline set to open for Galway Leaving Cert students

Students and parents can call eir freephone on 1800 265 165

Galwegians uncertain about their Leaving Cert results and what they mean can call the Exam Helpline 2017, which opens tomorrow at 10am to take calls from students and parents seeking advice and up to date information on what choices are available.

The 1800 265 165 Freephone helpline, provided by the National Parents’ Council Post Primary, and sponsored by eir, will be open tomorrow [Wednesday August 16] from 10am to 7pm; Thursday 17 (10am to 7pm ); and Friday 18 (10am to 1pm ). It will also be open on Monday 21 (8am to 7pm ); Tuesday 22 (8am to 7pm ); and Wednesday 23 (8am to 1pm ), after the release of CAO Round One offers.

The helpline, provided by the National Parents’ Council Post Primary, sponsored by eir and the Irish Independent, supported by the Department of Education, is staffed by members of the Institute of Guidance Counsellors. All queries on third level courses, Leaving Cert appeals and repeats, CAO procedures, no offers, and financing further education will be dealt with in a professional and confidential manner.


“We’ve been supporting Exam Helpline for over 20 years and are delighted to do so again this year," John Anslow, head of group sponsorship at eir, said. "Eir has always been committed to providing support and resources for Irish students; our StudyHub service is a great educational resource for Leaving Cert students, providing over 500 hours of free top quality tutorials. No matter how prepared students are, this can be a very confusing and stressful time for them and their families and talking to a professional can really help."

Ross Mac Mahon, communications officer for the National Parents Council Post Primary, said: “The helpline provides students and parents with live interactive one to one advice and guidance from professional councillors. This is particularly valuable given the change in the points system this year."


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