Avaya jobs boost ensures world class innovation at local centre

Avaya Lab Leader Tony McCormack introduces Taoiseach Enda Kenny to the Inventor Recognition Wall, also included on left is Avaya site leader in Galway Pat Lawless.

Avaya Lab Leader Tony McCormack introduces Taoiseach Enda Kenny to the Inventor Recognition Wall, also included on left is Avaya site leader in Galway Pat Lawless.

The Galway jobs market got a boost this week with the creation of 75 new highly skilled roles at Avaya’s Customer Engagement Centre in Galway, Ireland.

The investment is supported by the Department of Jobs, Enterprise and Innovation through IDA Ireland.

Avaya will expand its R&D facility in Galway, one of its global innovation centres. The expanded team will focus on developing business critical customer and team engagement technologies and next generation networking products.

Avaya is recruiting staff in a multitude of positions, including research and development, engineering, finance, IT, and administrative support. Details on these new roles can be found on - www.avaya.com/careers Avaya currently employs over 400 people in Galway of which 245 are engaged in R&D activities.

Avaya is one of the world’s most innovative technology companies holding 5,934 patents and patent applications worldwide. It has been named one of the World's Top 100 Most Innovative Organizations by Thomson Reuters three out of the last four year.

Speaking at the announcement, Taoiseach Enda Kenny TD said, “I'm delighted that Avaya is expanding its 400-strong workforce with the addition of 75 new jobs, which is great news for Galway. The Government's ambition is to secure the growing economic recovery and get our people back to work. Supporting sectors where highly skilled jobs can be created is one of our priorities and Avaya's expansion of its R&D facility is very welcome in that regard.”

Jason Flynn, Country Manager, Ireland, Avaya “The expansion of our Galway Customer Experience Centre will ensure that world class innovation continues to thrive at Avaya and in Ireland. Avaya is uniquely positioned in the marketplace. An impressive heritage in telecommunications innovation coupled with our ongoing investment in R&D will ensure we continue to deliver world class engagement solutions and genuine business advantage to our customers.”

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