Disruption to hospital services at Galway University Hospitals and Portiuncula Hospital to continue this week

The service disruptions at Galway University Hospitals and Portiuncula Hospital as a result of the ransomware attack on the HSE IT systems are expected to continue for the rest of this week.

In Galway University Hospitals:

CANCELLATIONS

·         All outpatient clinics are cancelled.

·         All diagnostics including x-ray, CT scans, MRI appointments and cardiac investigations are cancelled.

·         Endoscopy services are cancelled.

·         Radiotherapy services are cancelled. Patients who are due to have radiotherapy treatment this week are asked to contact 091 542618 or 091 542607 between 9am and 4pm for advice.

·         All elective inpatient and day case procedures are cancelled; a small number of procedures may go ahead and in this event patients will be contacted directly.

EMERGENCY DEPARTMENT

Patients can expect significant delays in the Emergency Department as existing IT systems are not in use and the manual workarounds in place are time-consuming.

We ask patients to contact their GP or GP Out Of Hours Service in the first instance if their health problem is not urgent.

Where possible patients should bring their existing patient number or board number with them when they come to the hospital. This number appears on appointment letters, test results, blood test results.

GOING AHEAD

Maternity services and dialysis treatment will go ahead.

Patients who are due to attend the Haematology/Oncology Day Ward for chemotherapy treatment this week are asked to telephone 091 544890 or 087 9200753 between 9am and 5pm for advice on their appointment.

Ongoing updates on service disruptions will be provided on hse.ie and on saolta.ie

In Portiuncula University Hospital :

The service disruptions at Portiuncula University Hospital as a result of the ransomware attack on the HSE IT systems are also expected to continue for the rest of this week.

CANCELLATIONS

· All outpatient clinics are cancelled.

· All diagnostics including x-ray, CT scans, MRI appointments and cardiac investigations are cancelled.

· Endoscopy services are cancelled.

· All elective inpatient and day case procedures are cancelled; a small number of procedures may go ahead and in this event patients will be contacted directly.

EMERGENCY DEPARTMENT

Patients can expect significant delays in the Emergency Department as existing IT systems are not in use and the manual workarounds in place are time-consuming.

Where possible patients should bring their existing patient number or hospital number with them when they come to the hospital or any letter that they have received from the hospital as this will contain information which will make it easier to find existing medical records.

We ask patients to contact their GP or GP Out Of Hours Service in the first instance if their health problem is not urgent.

GOING AHEAD

Maternity services will go ahead.

Patients should attend their chemotherapy appointments unless contacted and advised otherwise.

Ongoing updates on service disruptions will be provided on hse.ie and on saolta.ie

 

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