Market Point Pharmacy and Green Road Pharmacies at national awards

Pictured at the Retail Excellence Ireland Awards 2012 are (back l-r): Robert Keane MPSI, manager, Green Road Pharmacy; John Keane MPSI, manager Market Point Pharmacy; Ronan Sheridan MPSI, pharmacist Green Road Pharmacy; Keith Rogers, chairman, Retail Excellence Ireland. Front (l-r): Peter Sweeney, senior international business manager, Barclaycard; Karen Koster; Anton Savage; and Jo Collins, group sales manager, Independent News and Media. The awards were presented on Saturday November 3 by President of Ireland, Michael D. Higgins at a gala event held at the Radisson Blu Hotel, Galway. Hosted by TV and radio personalities Karen Koster and Anton Savage, the awards were attended by more than 500 representatives of the retail industry in Ireland.

Pictured at the Retail Excellence Ireland Awards 2012 are (back l-r): Robert Keane MPSI, manager, Green Road Pharmacy; John Keane MPSI, manager Market Point Pharmacy; Ronan Sheridan MPSI, pharmacist Green Road Pharmacy; Keith Rogers, chairman, Retail Excellence Ireland. Front (l-r): Peter Sweeney, senior international business manager, Barclaycard; Karen Koster; Anton Savage; and Jo Collins, group sales manager, Independent News and Media. The awards were presented on Saturday November 3 by President of Ireland, Michael D. Higgins at a gala event held at the Radisson Blu Hotel, Galway. Hosted by TV and radio personalities Karen Koster and Anton Savage, the awards were attended by more than 500 representatives of the retail industry in Ireland.

What makes this particular store unique?

What makes Market Point Pharmacy unique is the staff. They’re great people who go over and beyond the call of duty every day.

What are the challenges facing your business?

In pharmacy it’s easy to hide away from the public in a ‘busy’ dispensary. The key challenge is in getting out to your patients - talking, understanding, and anticipating their needs, and appreciating that each and every one is an individual with a story.

What is the secret of success of Market Point Pharmacy and Green Road Pharmacy?

Honestly there is no particular secret. Do a job you love. Work hard at it. Enjoy it - but take it seriously.

What is the future of retail?

We’re all working through a recession with no clear end in sight. Some days that makes the future difficult and possibly bleak. Nonetheless retailers must go forward: if we wish to survive we can’t allow ourselves to go backwards.

How have you adapted to cope with the economic climate?

Many of the effects of the present recession are out of our control, for example government decisions and global trends. However one area that we can control to a certain extent is our own costs. We continually have to combine vigilance with realism to achieve best value for both ourselves and our customers.

Market Point Pharmacy and Green Road Pharmacy are open late Monday to Friday, have free front door parking, and dispense all prescriptions.

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