AltoCloud acquired by Genesys

In celebratory mood at the Portershed - Barry O’Sullivan from Altocloud with Mary Rodgers, The Portershed, and David Stafford, Altocloud, pictured at the celebrations in the Portershed to mark the acquisition by Genesys of Altocloud. By adding the Altocloud solution to its portfolio, Genesys strengthens its capability in artificial intelligence (AI ) and machine learning to help organisations deliver a highly responsive, predictive, and fully-contextual experience throughout all stages of the customer journeyfrom marketing to sales to service. Altocloud is headquartered in Galway, Ireland, with a small US presence in the San Francisco Bay Area. Photo: Andrew Downes, XPOSURE .

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