Frank Byrnes Autobody Repairs awarded regional title for high quality customer service

Frank Byrnes Autobody Repairs, Oranmore have been announced as the Irish Auto Trade Connacht- Ulster Bodyshop of the Year 2017, joint winners with Brendan Lowe & Sons, Carrick on Shannon. Frank’s team are the current Irish Auto Trade National Award holders for 2016, this means they will be defending their title.

“We would like to congratulate Frank Byrnes and his team, who are the current 2016 National title holders. This shows the consistency in the quality of the customer experience provided. Frank Byrnes were selected through a rigorous assessment process starting with their nomination and involved an IOS standard mystery phone call and a mystery shopper, followed by discussions between the judges which culminated in their selection as joint Regional Winner,’ commented Padraic Deane, MD, Automotive Publications, ‘In addition to the specially designed award plaque they will also receive a €500 voucher to spend on advertising with Automotive Publications during 2017.’

‘The team and I are delighted to be formally recognised for the efforts we make to provide excellence in customer experience and quality in the service we provide. The fact that a mystery shopper assesses our performance and we are unawares and we score high, gives me great satisfaction and is attributed to the great team that I have built around me who are of the same mindset to serve our customer,’ commented Frank Byrnes, MD, Frank Byrnes Autobody Repairs. ‘We use the latest cutting edge technology as well as the personal and professional approach to achieve our high standards. We know that our clients may be stressed following a car crash and our aim is to smooth out the issues swiftly and get them back to their lives and driving safely as quickly as possible.’

Frank Byrnes Autobody Repairs now go forward with six other regional winners to contend for the title of Ireland’s ‘Bodyshop of the Year 2017’. The overall winner will be announced at a Gala awards night hosted by Automotive Publications, in the ballroom at Citywest Hotel, Dublin on Saturday night, October 22nd - an event that brings the key players in the Irish Motor Industry together and one of the highlights over the weekend of the Auto Trade EXPO. The overall winner will receive the National award plague as well as an additional €1000 voucher to spend on advertising with Automotive Publications.

Founded in 2004 in Clarinbridge by Frank Byrnes MD, the business expanded and moved into their current premises in Oranmore in 2008 and the business has gone from strength to strength since, growing to its current work force of 21.Frank Byrnes Autobody Repairs is constantly changing to meet the needs of its customers, and what is a first for Ireland and not only Galway, they have launched a new body repair concept through the Over Night Body Repair Service. This unique autobody repair service means that damage such as dents, car park tips and scrapes can be repaired while you sleep!

The Irish Auto Trade Awards have been a phenomenal success for the past two years, recognising the very best in the wider Irish automotive industry aftermarket.

For more details on the awards view www.autotradeawards.ie

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