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The Electricity Association of Ireland has reminded Irish energy consumers of the Energy Engage Code which aims to ensure that domestic energy customers will stay connected to their energy supply, if they are engaging with their supplier to manage arrears.

The Electricity Association of Ireland is reminding Irish consumers of the Energy Engage Code which aims to ensure that domestic energy customers will stay connected to their energy supply, if they are engaging with their supplier to manage arrears.

Longford/Westmeath Minister of State for Trade Promotion, Deputy Robert Troy, has said the Central Bank needs a stronger consumer protection role to ensure insurance companies honour policies with disruption cover for infectious diseases.

Confusion over whether hardware stores are permitted to be open during the lockdown has been clarified by the managing director of one of the largest hardware and builders supplies companies in the country.

Retail traders failing to comply with consumer rights are being pursued with gusto by the National Consumer Agency which has just released its most recent data for prosecutions.

The old time practice of watering down alcohol in a bid to make it go further is unfortunately alive and well in Kilkenny.

Speaking at the launch of the Mandate trade union campaign entitled ‘Respect Retail Workers’ in the TF Royal Hotel the vice chairman of the Consumers’ Association of Ireland, Castlebar councillor Michael Kilcoyne, said how pleased he was to be asked to launch the campaign. He said it was important that the public at large understood that frontline workers just carry out the policy of their employers in relation to how they treat their customers, and when consumers and members of the public have an issue in relation to the goods or services that they purchased, they should not let their anger or their frustration out on the worker.