Frank Byrnes Autobody Repairs, Oranmore, has been announced as the national winner of the prestigious Irish Auto Trade Award for Bodyshop of the Year 2018.
The awards recognise the best operators in all sectors of the Irish auto trade.
This is the second time the team has won the Irish Auto Trade Award Bodyshop of the Year having taken home the national award in 2016.
Frank Byrnes, MD of Frank Byrnes Autobody Repairs, says the team is delighted to be formally recognised for their efforts to in providing excellence in customer experience and service.
"This award is very important to everyone at Frank Byrnes Autobody Repairs. We have huge passion for our work and we take pride in every job we do no matter what size. The fact that a mystery shopper assessed our performance and we won the award, gives me great satisfaction. This success can be attributed to the great team that I have built around me who are all of the same mindset when serving our customers," he said.
"We use the latest cutting edge technology as well as a personal and professional approach to achieve our high standards. We love innovation. The team enjoys coming up with new ideas and executing them. We are constantly reassessing the procedures to decide if there is a better way of doing something. We always want to evolve.
"We know our clients may be stressed following a car crash and our aim is to manage the repair process swiftly so as to get the customer back to their day to day lives and driving safely as quickly as possible. Nothing gives me more pleasure than helping a customer get their pride and joy back on the road.
"As a local person who was born and reared in Oranmore, employing local staff, we pride ourselves in supporting our local community with an honest service and carrying out repairs in a professional manner."
This national success comes on the back of picking up the title of Irish Auto Trade Bodyshop of the Year 2018 for Connacht/Ulster for the fourth consecutive year. Frank Byrnes Autobody Repairs is also a multiple winner of the SIMI Bodyshop of the Year.
Founded in 2003 in Clarenbridge by Frank Byrnes, the business expanded and moved into its current premises in Oranmore in 2008 and now boasts a work force of 16.