Providing reliable, 24 hour, security systems and support service, Pro Security assures a client’s, peace of mind, day and night. Located at Carnmore West, Oranmore, Pro Security has been catering for a variety of premises’ security needs, from restaurants, coffee shops, bars, forecourts, farms, retail, and private residences, throughout Galway, Mayo and Westmeath, since the company began trading in June 2015.
Directors Simon Duffy, who handles the sales and development of the company and Daniel Cooney, who is in charge of technical support, say that reputable customer service and satisfaction is guaranteed when clients avail of Pro Security’s services. The pair work in tandem with installation engineer Andrew Conneely.
“Reliable customer service and client satisfaction is a priority for us; that is what we are built on,” says Simon. “A lot of new customers are acquired from referrals and positive feedback from existing clients so providing great service to our customers is of the utmost importance to us. We are licenced by the Private Security Authority . We hold a full licence so all our work is certified.”
Advice for home owners
Home owners are in safe hands with Pro Security as they will recommend what is needed for a home’s security so there is no need to worry if clients are unsure what security system is the best fit for them.
“We would visit the house and carry out a detailed survey,” reveals Simon. “We go through the whole house and premises, give a full quotation, and advise the customer on what they need. A CCTV system is rather straightforward but with regards to an alarm system a lot needs to be taken into consideration such as the perimeter of the house or internal, depending on the customer’s choice. We can install fire alarms and electric gates as well.
“We also offer a 24 hour alarm monitoring service, so if you choose Pro Security’s monitoring system, we include maintenance of the system at no extra cost; free service once a year and call outs are covered under this monitoring package. And this monitoring system will alert the customer within seconds if an alarm is activated, day or night.”
The monitoring and maintenance service that the company provides is competitively priced. Pro Security also offers to take over an existing security system at a house even if it was installed by a different company.
A great feature of Pro Security’s service is that the intruder alarms and CCTV installed can be accessed from a smartphone or tablet using the their app. Danny says, “The app allows you to check up on your site or premises, no matter where you are in the world. You are able to see what your CCTV cameras are recording and you can set or unset your alarm system remotely. A notification will be sent through to your phone or tablet if an alarm has been triggered.”
At present Pro Security is offering some very enticing deals; available is a two camera full HD CCTV system for €799 and a wireless intruder alarm kit for €625. Simon highlights that they have a great competition running at the moment as well. “We have a competition running on our Facebook page Pro Security, for a free home security system which finishes on July 10.”