Q Mark for Mayo Local Employment Service

Irene Collins, managing director of EIQA, pictured with Evelyn Lane representing Mayo North East Local Employment Service, winner of the Best Quality Management System  (QMS) in the pursuit of excellence at the National Q Mark Awards. Photo: Conor McCabe Photography.

Irene Collins, managing director of EIQA, pictured with Evelyn Lane representing Mayo North East Local Employment Service, winner of the Best Quality Management System (QMS) in the pursuit of excellence at the National Q Mark Awards. Photo: Conor McCabe Photography.

Mayo Local Employment Service has won a National Q Mark Award for Best Quality Management System in Local Employment Services at The National Q Mark Awards. The nomination puts it in the top 6.75 per cent of all audits completed by the EIQA on the island of Ireland and this win means it is at the very top of the Q for highest standards of quality and excellence.

Orlagh Denney, Local Employment Services manager, said: “Winning the award is an outstanding achievement. It is public recognition of the high-quality standards in our person-centered approach to service delivery, while adhering to the highest standard of governance, transparency, and accountability.”

Known as The Oscars of Business Excellence, The Q Mark Award is the highest accolade an Irish business can achieve, given both the intense competition and the exacting standards required. Speaking at this year’s awards Irene Collins, managing director of EIQA, said: “It’s fantastic to see the Q Mark framework getting the desired results for Orlagh and her team as they clearly demonstrate that when a team works together they truly can provide a sustainable quality service.”

Mayo Local Employment Service is contracted by the Department of Social Protection to deliver the Pathways to Work activation programme aimed at recipients of Jobseekers Allowance (JSA ) or benefit and additionally to provide a walk-in service to individuals who present themselves to the LES for support by their own choice. Mayo LES has adopted a 'local everywhere' approach and has nine offices dotted around County Mayo manned by 16 permanent staff.

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